FAQ

SuperBox Elite 3 FAQ and settings

Some minor problems usually encountered

Setup Superbox in Minutes

  1. Plug in the power adapter to the box and the wall outlet.
  2. Connect your HDMI cable from the box to the TV.
  1. Turn on your TV and select the HDMI input source.
  2. Turn on your Superbox by pressing the power button on the remote or the box.
  1. Choose your display scale.
  2. Follow the on-screen instructions to connect your Wi-Fi or Ethernet cable.
  1. Select Apps & open the Apps Store.
  2. Download your premium apps.
  3. Open your new apps and download the catalog.

That’s it! You can set up your Superbox in minutes and start enjoying the smart TV life and stream entertainment on your big screen. You can also use the voice control feature to navigate the interface and launch apps with just one click. You can also use the Playback app to watch live TV channels and sports events that you missed in the past 7 days.

Related

No, because the SuperBox has unique hardware that makes the service runs smoothly and free of charge.

One TV accesses One box. Currently, the Multi-screen feature is unavailable. However, our developers are doing their best to see if we can get a suitable partner for this feature to be possible using our services.One TV accesses One box. Currently, the Multi-screen feature is unavailable. However, our developers are doing their best to see if we can get a suitable partner for this feature to be possible using our services.

You don’t need a smart tv. All you need is a TV with AV or HDMI input and an internet connection.

The box requires HDMI ( include in the package) to connect with TV, the closer the better

Yes, but we don’t recommend to play large RAM games, that let the TV box overheat. The main purpose of this TV box is for entertainment streaming. If you would enjoy gaming, we recommend NVIDIA SHIELD TV Pro.

You can also take the SuperBox on RV trips and outdoors thanks to its lightweight design, the SuperBox is the perfect travel companion.

Orders and after sales

Once you have finished adding items to your cart, simply click the “check out” button on the shopping bag page and we will guide you through the checkout process.

We currently accept PayPal, Credit Cards, Visa Debit Cards, Cryptocurrencies.

Our site uses a secure sockets layer (SSL) protocol to encrypt all personal information sent during the check out process, and we do not store any of your payment information.

SuperBox warranty period lasts one year. If there are any problems with your SuperBox android tv box, please contact our customer service. First, to save your time, our technical support will do the best to help you to solve the problem. For the worse case, if your hardware gets into trouble and you won’t able to fix it, you can send the product to us and we will repair it for free within one year. If your warranty period gets expired, you can still send the device to us for repair at a separate cost. You’re still able to enjoy the service once the device has been fixed.

SuperBox is dedicated to providing ongoing, after sales support and technical support. Our valued customers will receive email response within 24 hours.

Click here: Superbox 24/7 customer service